1. Information We Collect

Vendor Information

• Business name, address, and contact details
• Account credentials and authentication data
• Billing and subscription information

Usage and Technical Data

• Menu edits, feature usage, and analytics
• Device information, IP address, log files

Customer Interaction Data

• Dish-level feedback and engagement metrics
• Aggregated and anonymized behavioral insights

2. How We Use Information

We use information to:

• Provide, maintain, and improve the Services
• Generate analytics and insights
• Communicate service updates and support
• Ensure platform security and compliance

3. Legal Bases for Processing

We process information based on:

• Contractual necessity
• Legitimate business interests
• Legal and regulatory obligations
• Consent where required

4. Data Sharing and Disclosure

Palate does not sell personal data.

Information may be shared with:

• Service providers (hosting, analytics, payments)
• Legal authorities when required by law

All service providers are bound by confidentiality and data protection obligations.

5. Data Retention

We retain information only as long as necessary to fulfill the purposes outlined or as required by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, loss, or misuse.

7. State-Specific Privacy Rights

Depending on your state of residence (including California), you may have rights to:

• Access personal information
• Request correction or deletion
• Opt out of certain data processing activities

Requests may be submitted through Palate's support channels.

8. Cookies and Tracking Technologies

Palate uses essential and analytics cookies to operate and improve the Services. You may manage cookies through browser settings.

9. Children's Privacy

The Services are not intended for individuals under the age of 13. Palate does not knowingly collect data from children.

10. Changes to This Privacy Policy

Palate may update this Privacy Policy periodically. Material changes will be communicated through the platform.

11. Contact Information

For privacy-related inquiries, contact Palate Power Americas Inc through official support channels.